Frequently Asked Questions

Who is The Guru Method?

The Guru Method is a business name registered with the NSW Office of Fair Trading, this is the consumer protection agency in New South Wales. The Guru Method is registered under GSMS Education Pty. Ltd. ACN. 122 869 194. GSMS Education Pty. Ltd. is a private company registered with the Australian Securities and Investments Commission(ASIC). ASIC enforces and regulates company and financial services laws to protect consumers, investors and creditors.

Is the unconditional 30-day guarantee real?

You really don’t have anything to worry about when placing your order and ensuring that our guarantee is "real.” As a credit card holder, the burden of proof is on us, the merchant. If we make too many people unhappy by having charges reversed, then we would lose the ability to take credit cards. Obviously we don’t want that to happen, so if a refund is requested, it is issued promptly and without hassle, because we don’t want customers to protest charges on their credit card and hurt our standing with banks.

Ultimately, you, the credit card holder, are king, as any charge can be reversed with a simple letter to your credit card company, and the merchant either has to prove why it's NOT justified, or issue a refund within 48 hours.

How secure is ordering online with my credit card?

   

Your credit card information is secure with us. We use St George Bank to process our credit card transactions and we don't see any of your credit card information. To ensure the highest security, we use the most popular online payment gateway in Australia, Eway. Eway uses SSL 128-bit encryption. If you still are not sure about paying online using a credit card, you can always order using a cheque or money order here.

How long does it take to receive my product?

The Guru Method is shipped to Australians using Australian Air Express couriers, this means that most Australians in major cities will recieve it one business day after it has been posted.

The Guru Method is couriered to candidates in the UK and Ireland within 2 business days. I have stocked copies of The Guru Method within the UK to save you shipping costs.

International orders to the rest of the world are shipped with DHL, you will recieve a tracking number after your order has shipped.